How can we help you?
App Signing & Installation
Register your device and then follow these instructions.
iPoGo & iPoGo VIP
What do you need help with?
iPoGo & iPoGo VIP
Have you installed iPoGo?
iPoGo & iPoGo VIP
What happens when you try to open iPoGo?
iPoGo & iPoGo VIP
From time to time, Niantic requires a forced update of Pokémon GO. Please visit the signing dashboard, then sign and install the latest version of iPoGo. Our servers are typically under heavy load during these updates, so thank you for your patience. Try again later if you experience degraded performance or connectivity issues.
iPoGo & iPoGo VIP
What happens when you delete iPoGo, then sign and install again?
iPoGo & iPoGo VIP
To help us narrow down the issue, please sign and install the Signulous app. What happens when you try to open the Signulous app?
iPoGo & iPoGo VIP
If the Signulous app opens fine, then your certificate is valid and our app signing and installation service is working as expected. There must be an issue specifically with iPoGo. Have you ever jailbroken your device?
iPoGo & iPoGo VIP
iPoGo (and even the official version of Pokémon GO) will not open if Niantic detects a jailbreak. Even if your device is not actively jailbroken, some files can remain on your device that can make it appear to still be jailbroken. If this is the case, you will need to restore your device without using a backup before using Pokémon GO or iPoGo.
iPoGo & iPoGo VIP
It's possible that your device is not capable of running iPoGo. We can't provide support for compatibility issues with specific third-party apps, but we encourage you to reach out to the iPoGo team on Discord to learn more about iPoGo compatibility.
iPoGo & iPoGo VIP
We can't provide support for issues in specific third-party apps like iPoGo. We suggest you review the iPoGo FAQs or reach out to the iPoGo community on their Discord.
iPoGo & iPoGo VIP
We are a code signing service that helps you sign and install apps like iPoGo, but we don't sell iPoGo VIP keys directly. You can purchase VIP on their website, try it for a month, or get help with your VIP key from the iPoGo team on Discord.
iPoGo & iPoGo VIP
The iPoGo team offers a free month of their VIP service to Signulous customers who use their referral link to make the purchase. If you recently made the purchase and forgot to use the referral link, you can use the link below to add the promotion to your order.
App Bugs & Crashes
What happens when you delete the app, then sign and install again?
App Bugs & Crashes
To help us narrow down the issue, please sign and install the Signulous app. What happens when you try to open the Signulous app?
App Bugs & Crashes
If the Signulous app opens fine, then your certificate is valid and our app signing and installation service is working as expected. While we do our best to ensure our library has the latest apps, we do not develop the third-party apps in our library and can't provide support for bugs or compatibility issues. You can try reaching out to the developer for support or report an issue on their GitHub.
Device Transfers
Have you already paid to register your new device?
Device Transfers
Unfortunately, Apple's policies prevent us from modifying a device registration once it's been submitted, so we can't transfer your existing registration to a new device once we have already paid Apple to register your device. You will need to make a purchase for the new UDID to use a different device with Signulous.
Cancellations & Refunds
Was this a duplicate purchase for the same device?
Cancellations & Refunds
We have already paid Apple for your device registration. Unfortunately, Apple's policies prevent us from removing a device registration once it's been submitted, so we can't cancel your registration for a refund.
Contact Us
Send us a message and our support team will get back to you as soon as possible.